CasinoDays Privacy Policy

At CasinoDays, we respect your privacy and are committed to protecting your personal data while you enjoy our games and services. This Privacy Policy explains how we at Casino Days collect, use, store, and safeguard your information when you visit casinodays.com, register an account, or use our mobile applications. We are operated by Indigo Nova Limited (Cyprus, reg. HE490808), with payments processed by Privado Ltd (Cyprus, reg. HE 417876), and we hold a license from the Kahnawake Gaming Commission (CPA No. 01054). By using our platform, you agree to the practices described below.

Information We Collect

When you complete casino days registration, we collect certain personal and technical data necessary to provide our services securely and in compliance with applicable gambling regulations. Our CasinoDays platform gathers information at several stages of your relationship with us, including account creation, deposits, withdrawals, and customer support interactions.

  • We collect registration details such as your name, date of birth, email address, phone number, and residential address
  • We gather identity verification documents required for KYC checks before processing a casino days withdrawal
  • We record financial information related to deposits and payouts, including Interac, iDebit, Payz, AstroPay, Jeton, cryptocurrency, and bank transfer transactions
  • We track your gaming activity, including slots, live dealer games, and bonus usage, to improve our services and personalize your experience
  • We collect technical data such as IP address, device type, browser information, and login timestamps whenever you use casino days login canada or access our casino days app
  • We may record communications you have with our support team via live chat, email, or the Help Centre

How We Use Your Data

Our CasinoDays team uses the information we collect for legitimate business purposes, including operating our platform, preventing fraud, and complying with licensing obligations. We at Casino Days never use your data in ways inconsistent with the purposes described in this policy.

  • We use your data to verify your identity and age before granting access to casino days casino games
  • We process your information to manage deposits, process a casino days withdrawal, and apply welcome bonus or other promotional offers
  • We analyze gameplay data to detect suspicious activity, prevent bonus abuse, and maintain fair play
  • We send you important account notifications, promotional emails, and SMS messages, including details about VIP Days rewards, free spins, and tournaments
  • We use cookies and similar technologies to remember your preferences and improve navigation across casino days login and casinodays login sessions

Marketing Communications

If you opt in, we may send you updates about casino days bonus offers, casinodays promo code campaigns, casino days no deposit bonus promotions, and other rewards. You can withdraw your consent at any time by adjusting your communication preferences in your account settings or by contacting our support team.

Legal Basis for Processing

We at CasinoDays process your personal data based on several legal grounds, including the performance of our contract with you, compliance with legal and regulatory obligations under Kahnawake Gaming Commission requirements, and our legitimate interests in operating a secure, responsible gambling platform. Where required, we rely on your explicit consent, particularly for marketing communications and certain cookie-based tracking.

Data Sharing and Third Parties

Our Casino Days operation does not sell your personal information to third parties. However, we may share your data with trusted partners who help us deliver our services effectively.

  • We share payment data with processors such as Privado Ltd and payment method providers (Interac, iDebit, Payz, AstroPay, Jeton, cryptocurrency processors) to complete transactions
  • We may disclose information to identity verification providers to fulfill KYC and anti-money laundering obligations
  • We share data with regulatory authorities, including the Kahnawake Gaming Commission, upon lawful request
  • We work with game providers, including Pragmatic Play, Evolution, NetEnt, and other partners, who may receive limited gameplay data necessary to operate their games
  • We may engage third-party analytics and marketing vendors who assist us in understanding how players interact with live casino days features and promotions

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including meeting our legal, regulatory, and licensing obligations. Financial records related to deposits and casino days withdrawal time processing are typically retained for the period required under applicable Cyprus and Kahnawake regulatory frameworks. Once retention periods expire, we securely delete or anonymize your data.

Your Rights

At CasinoDays, we want you to feel confident that you remain in control of your personal information. Depending on your jurisdiction, you may exercise the following rights by contacting our support team.

  • You have the right to access the personal data we hold about you
  • You may request correction of inaccurate or incomplete information
  • You can request deletion of your data, subject to our legal retention obligations
  • You may object to or restrict certain types of processing, including marketing communications
  • You have the right to data portability where technically feasible
  • You may withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at support@casinodays.com. Our team is available via Live Chat 24/7 to assist with privacy-related inquiries.

Security Measures

We at Casino Days implement industry-standard security measures to protect your personal and financial information from unauthorized access, loss, or misuse. Our systems use encryption technologies to secure data transmitted during casino days login, deposits, and withdrawals. While we take extensive precautions, no system is completely immune to risk, and we encourage you to use strong passwords and keep your login credentials confidential.

Cookies and Tracking Technologies

Our CasinoDays website and casino days app use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. Cookies also help us recognize returning players during casinodays login sessions and tailor bonus offers such as casino days free spins or casinodays no deposit bonus promotions. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

International Data Transfers

Because we at CasinoDays operate across multiple jurisdictions, your data may be transferred to and processed in countries outside your country of residence, including Cyprus, where our operator and payment processor are based. We ensure appropriate safeguards are in place to protect your information whenever such transfers occur.

Restricted Jurisdictions

Our services are not available to residents of certain restricted countries, including the USA, the Netherlands, France, the Dutch West Indies, and Curaçao, among others. Additionally, our /ca site is not available to residents of Ontario and Alberta, who are directed to separate licensed platforms. If you access our services from a restricted location, we reserve the right to suspend your account and decline to process any casino days withdrawal request.

Children's Privacy

CasinoDays Casino services are strictly intended for individuals who meet the legal age requirement in their jurisdiction. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. We encourage you to review this page periodically. Continued use of casino days casino services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, how we handle your personal data, or your rights as a player, please reach out to our support team via Live Chat, available 24/7, or email us at support@casinodays.com. We at Casino Days are here to help with any privacy-related concerns.